Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

05 August 2025

Kelsey 4.2

I really tried to give 2degrees a chance as I’ve been with them as my mobile provider for many years, however their customer service is terrible. They have missed parts of a bundle when signing up then not been able to rectify it, had the broadband drop out frequently and claim there were no issues. When my plan was up and I tried to cancel they ignored all my emails and contact requests sent through their website, and also did not answer my calls or were unable to complete i ...read more

Pros

Mobile is ok

Cons

Broadband is bad and their customer service is terrible

04 August 2025

Keristero 4.2

Terrible untrustworthy company, they will double charge you, fail to apply discounts, spring price increases on you and deny any wrongdoing via their tech support.

Pros

Internet worked fine, provided router was fine

Cons

I would not be suprised if they are breaking the law.

01 August 2025

Amro 8

cellent speed, seamless and responsive support, and outstanding overall service."

31 July 2025

Murf 10

Quic are awesome! Was really quick to connect to them (literally hours), one off cost for a Static IP address, and have an awesome Discord community! Well recommended!

Pros

Speed, price, self service features

Cons

More advanced ISP

31 July 2025

Mike 1.4

Terrible experience overall. Closed my account and specifically asked for my CC details to be removed - they were not and $99 charge taken "in error" without any invoice or notification months later. Products are not as advertised, and customer service is completely worthless if you can even contact them.

Pros

None

Cons

Randomly take payments for no reason. Slow speed. Zero customer service.

29 July 2025

Fouad 10

Good and reliable service

Pros

Cheap and fast and nice customer service

Cons

I haven't seen anything bad from them

29 July 2025

Eusief Mhasnieh 9.6

I’ve been worth ash net over 6 yrs, I have no issues since then , they response very quick when you need them , speed excellent , no delay no cut off service, even if you late they no push

25 July 2025

Troy Rosvall 9

No contracts. Not prepaid. 100% nz owned and operated. Weekly billing via your choice ie bank transfer. Direct debit. Etc. Quick activation.

Pros

Great pricing. Great communication. 100% kept upto date. Ordered this morning activated 1pm today. Simple weekly billing options. Fibre 100/20 (chorus area's are closer to 200/20) $16.25 weekly No contracts and a f ...read more

Cons

No app or login portal.

15 July 2025

Oliver 8.6

I have been with 2degrees over a decade on fibre and mobile and they have always come to the party and have delivered excellent service. So really cannot fault them.

Pros

Solid support and connection

Cons

I'd like some better routing for gaming i.e. less latency

11 July 2025

justin parker 10

I like the fibre broadband connection and
The bundle for the smart TV
I have the power too.
When I first joined I received the TV
Delivered promptly .

Pros

Very excellent service

Cons

I have no worries yet

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