Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current or previous provider allows the ISP’s to gather real feedback from actual customers.
Any review we publish is done so in accordance with our review policies which can be found here.

27 August 2026
Yousef Adamiyat 10
We couldn’t be more happier with the service and support from Netspeed nz. We signed up the following day our new router had arrived ask for support for Setup everything was done with ease. Thanks Elliot.
19 August 2026
Andrew 9.8
Quic is techie nirvana, if you run a home lab, this is the ISP you have been looking for. Great community of like minded people on Discord.
Pros
Cheap static's and multiple IP's up to /28, user managed RDNS, user accessible ONT diagnostics.
Cons
Minimal support, occasional growing pains.
08 August 2026
R 3.8
Support is abysmal at best. Have had internet performing at only 20% and still waiting for support now a week after, whenever we are called we are just told to wait for a callback that never comes.
Pros
Supposedly fast
Cons
Worst support
28 July 2026
broadband 7
broadband
24 July 2026
Col 8.6
Best Customer Service of any ISP i have ever received, a lot of people don’t understand that it is Enable contractors that are the issue getting connected in ChCh NZ, especially when speeds are a little lacking at the start, you can have an unlucky location on the NW like myself.
Pros
Just the best customer service. It’s really hard for everyone dealing with difficult aspects of Enable, been hung up on incredibly rudely when i was a little miffed after one of their Scoping contractors told me a cable was telecom (safe to cut) and yeh was an electrical sub mains; luckily i did not die. But Enable contracted scoper AND one of their trench guys did not recognize a 2.5M electrical cable and were extremely casual. ...read more
Cons
Shame we can’t have 2 hyper fibre cables coming out of the ONT box, without two accounts, I can see in coming years that Could be an issue. Also I’ve never had 2k up and down speed before so I can’t really comment if 45$pw is a fair price or not, it’s amazing for me so far because of their outstanding care and service. ...read more
10 July 2026
Preeti Singh 10
They have the best hyper fibre price and fastest broadband so far
Pros
best price, consistently fast
Cons
none so far
08 July 2026
Cam 3.2
Customer for a few years, as the price has increased the speed has slowed down considerably. Daily lag spikes, now over 80ms to australian servers constantly. Support unwilling to resolve the problems when given clear test data showing speed issues caused upstream of end user.
Pros
Cheapest for ADVERTISED speed
Cons
Daily lag spikes
04 July 2026
Ben 1
Would give a 0 if possible. Unreliable, dishonest and the workers are clueless. They took alot more money from my account that we agreed upon, acknowledged it was a system error on their end and agreed to a refund.......let's just say im still waiting, they are extremely hard to get a reply from and have opened an investigation with the UDL.
STAY AWAY PEOPLE
Pros
None at all, everything they offer other companies also offer (if you ring and ask) and nowhere near the cheapest. Don't understand how they have any customers
Cons
Absolutely everything
30 June 2026
Harry 5.8
Doesn't compare to starlink. Often low speeds especially for fibre, sitting around 30mbps. Not good for games
Pros
None
Cons
Often has major dips in speed, can be unreliable
27 June 2026
Ian Robertson 4.2
I have been with Hotshot on their basic plan and till I lost connection was acceptable. Connection lost, I had to insist on a technician calling. This happened within 24 hours but I had to lodge $199 with them before they would allow this. The fault was outside my premises boundaries an over a week later still waiting for a refund.
Pros
None
Cons
Poor customer service and availability. They already have my card details so why did I have to leave a repair deposit
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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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